Complimentary amenities for staying at Pano Suites; Executive Floor
* Personal room registration in the hotel’s Castle Club Lounge
* Complimentary Fresh-cut flowers in the room
* Complimentary Breakfast at the Castle Club Lounge (06:00 – 10:00 hrs.)
* Complimentary welcome drink or fruit punch with cold towel to freshen you on arrival 
* Complimentary a basket of exotic local fruits. 
* Complimentary express check-in and check-out. 
* Complimentary late check out until 18:00 hrs. (Subject to room availability). 
* Complimentary English or Japanese newspaper delivered to your room daily. 
* Complimentary use of Clark Hatch Fitness Center  
* Complimentary evening cocktails at the Castle Club Lounge during 17:30–19:00 hrs. plus snacks. 
* Complimentary soft drinks, coffee or tea throughout the day, in the Castle Club Lounge. 
* Complimentary use of the Boardroom for up to 3 hours (subject to availability). 
* Coffee and Tea making facilities in the room. 
* Complimentary 1 set pressing upon arrival (suit, pants and trousers) 
* Complimentary local call (maximum 5 per day) 
* 10% discount on Neva Spa on 12^th floor 
* 10% discount for all Restaurants 
* 25% discount for Laundry and Dry Cleaning 
* Complimentary use of internet for one user per room all the period of staying 
* Complimentary shuttle service to Venue and vice versa