General
Spa Information
Spa Operating
Hours 9.00 a.m.—10.00 p.m. daily
Last Booking at 9.00 p.m.
Reservations
We recommend
that Neva Spa guests make advance reservations
for all Spa services to avoid possible
disappointment.
Time of
Arrival
Please arrange
to arrive at Neva Spa 15 minutes before
your appointment time. Late arrival may
shorten your treatment time in view of
the following scheduled guest.
Cancellations
Please note
that cancellations within 3 hours of the
appointment time will incur a cancellation
fee of 50 % of the cost of treatment.
No shows will incur a 100 % charge.
Refunds
All treatment
packages, courses or products are non
refundable, exchangeable or transferable.
Smoking
and Alcohol
Smoking
and consumption of alcohol within spa
is strictly prohibited.
Medical
Concerns
Guests who
are pregnant, with allergies, recent surgery,
physical ailments or any medical concerns,
should refrain from using Spa services.
Payment
Neva Spa
accepts cash and all major credit cards.
Prices are subjected to change without
prior notice.
